Voyage Technology Blog

Voyage Technology has been serving the Beaver Dam area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

3 Ways Your Business Can Offer Exceptional Technology Training and Support

3 Ways Your Business Can Offer Exceptional Technology Training and Support

Whether employees like it or not, they bear some sort of responsibility for the technology they use in the office. It’s your job as the business owner to ensure that they get the help they need to both make effective use of the technology and to do so in a way that keeps the business safe. Today, we want to look at three of the ways hiring a managed service provider can help you offer better and more consistent IT assistance for your employees.

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Achieve Victory with Comprehensive Security

Achieve Victory with Comprehensive Security

You've heard the saying, "A man's home is his castle." When it comes to your business, that comparison is even more fitting. Your business is your livelihood, your stronghold, and it deserves the strongest defenses.

Just like a medieval castle was built to keep threats out, your business' security needs to have an all-encompassing strategy. That’s why it is absolutely necessary to implement cybersecurity measures that serve the same protective purpose for your business and its network.

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News Flash: Hope Isn’t a Cybersecurity Strategy

News Flash: Hope Isn’t a Cybersecurity Strategy

Hope can be enough to keep you moving forward, even when the world feels heavy and dark. While it’s good to keep hope in your heart as a light to help you push onward, it’s not a very good cybersecurity strategy. Hope won’t stop a data breach, a ransomware attack, or a phishing scam, and it certainly won’t keep you safe when cybercriminals only need one slip-up from anyone in your office to ruin your day.

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Is Your Team Truly Proficient in Your Business Technology?

Is Your Team Truly Proficient in Your Business Technology?

Today’s workforce is more digitally fluent than ever. Smartphones, cloud apps, instant communication; it's all second nature to most of us. The question becomes, does this everyday agility in using technology automatically translate into mastering the specific, often complex, technology your business relies on? Today, we will go into this very topic. 

There's a crucial difference between general technology use and optimized business technology application. We specialize in proactive business technology support, and we've seen firsthand that even the most tech-savvy individuals benefit immensely from targeted training on the tools and protocols unique to their workplace. This isn't just about fixing problems; it's about unlocking efficiency for every team member to contribute.

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How Your Business Can Implement Better Cybersecurity Training Practices

How Your Business Can Implement Better Cybersecurity Training Practices

Cybersecurity isn’t the most fun thing to talk about, but it’s still important. This is especially for your employees who are on the front lines, the most likely folks to encounter threats during their day-to-day tasks. Today, we want to cover how your business can build better cybersecurity training practices that can keep your business secure for the long haul.

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Engaging Your Employees with Simulated Phishing Can Make a Big Difference in Your Cybersecurity

Engaging Your Employees with Simulated Phishing Can Make a Big Difference in Your Cybersecurity

Imagine one of your employees gets a phishing email. Would they recognize it and report it, or would they fall for it? With phishing training, you don’t have to guess—you can make sure your team knows exactly how to handle these situations.

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Your Employees Might Be Your Greatest Security Risk

Your Employees Might Be Your Greatest Security Risk

Your employees might be putting your business at risk, even if they don’t know it yet. Most companies feel this frustration, and they want their employees to prioritize cybersecurity in the same way administrators and security staff do. This frustration is something that can be challenged and addressed… with the right solutions and policies, of course.

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Transform Your Employees Into Human Firewalls

Transform Your Employees Into Human Firewalls

All businesses have one key vulnerability that cybersecurity threats exploit: their employees. Your business has this vulnerability, too, even if you haven’t considered it. Just like any vulnerability, however, there is a patch, and it comes in the form of education. With an appropriate knowledge base, your team can effectively become a human firewall against any potential threat.

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Help Your Employees Understand the Value of Technology

Help Your Employees Understand the Value of Technology

Your business depends on technology, but it’s rare that all employees at an organization understand the importance of it. More often than not, technology is so ingrained into operations that employees can get overwhelmed by it. Today, we want to share three top tips that will help your employees better understand the technology they use on a day-to-day basis.

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How to Learn from Your Technology Misfires

How to Learn from Your Technology Misfires

Dealing with failure can be tough, especially in workplace projects. However, it is crucial to see these failures as opportunities for growth and improvement.

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3 Steps to Get Employees On Your Side During a Technology Implementation

3 Steps to Get Employees On Your Side During a Technology Implementation

A competitive business can adapt to change with new technologies and innovate in their industry. Unfortunately, where innovation and new technologies are concerned, businesses often experience considerable pushback from employees who might not understand how the new solutions support the company’s mission. How do you get these employees on board?

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Your Employees are Your Biggest Cybersecurity Threat

Your Employees are Your Biggest Cybersecurity Threat

When it comes to cybersecurity, businesses have a lot to worry about, with the costs associated with protecting a network (or responding to failed attempts to protect your network) dominating these costs. While it is incredibly important to protect your business in any way possible, it is often not enough, and even the most careful companies fall victim to attacks.

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Strong Cybersecurity Training Can Pay Major Dividends

Strong Cybersecurity Training Can Pay Major Dividends

At the heart of it, cybersecurity preparedness is a team effort, not necessarily a singular one. Everyone must be aware of and engaged in cybersecurity best practices. As such, training is a necessity. To help you ensure that your cybersecurity training is as effective as possible, we’ve put together a couple of curriculum design tips and tricks to keep in mind.

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Better Security Training Starts with Engagement

Better Security Training Starts with Engagement

Your organization’s network security is dictated in part by your security solutions, but your employees also play a large role in maintaining it. If you want to make sure that your employees are not inadvertently putting your organization at risk, you need to ensure they are getting the proper security training. Here are a couple of ways you can make security training less like pulling teeth and more engaging for your employees.

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